PRIVACY POLICY

Yushaa ("Yushaa", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, marketplace services, escrow services, fulfilment services, and related products and services.

By using Yushaa, you consent to the practices described in this Privacy Policy.

We may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Residential or business address

• Date of birth (where required)

• Government-issued identification

• Profile photographs

Business Information

• Business name

• Business registration details

• Tax information (where applicable)

• Bank account details

• Business contact information

Transaction Information

• Order history

• Purchase history

• Payment information

• Refund records

• Dispute records

Device and Technical Information

• Device type

• Operating system

• Browser type

• IP address

• Location data (where permitted)

• App usage information

We use information collected to:

• Create and manage accounts

• Verify user identity

• Process transactions

• Facilitate escrow services

• Deliver products and services

• Provide customer support

• Prevent fraud and abuse

• Conduct security monitoring

• Comply with legal obligations

• Improve platform performance

• Communicate with users

• Send service-related notifications

• Conduct analytics and research

To comply with regulatory requirements and maintain platform trust, Yushaa may collect and verify:

• Government-issued identification

• Business registration documents

• Proof of address

• Bank account details

• Additional verification information

Verification information may be reviewed manually or through third-party verification providers.

Yushaa does not store complete payment card information.

Payments are processed through authorized payment service providers and payment gateways.

Payment information is handled in accordance with applicable security and compliance requirements.

Yushaa may share information with:

Service Providers

• Payment processors

• Logistics partners

• Cloud service providers

• Verification providers

• Customer support providers

Legal and Regulatory Authorities

Where required by law, regulation, court order, or lawful government request.

Business Transfers

In connection with mergers, acquisitions, restructuring, financing, or sale of assets.

Yushaa does not sell personal information to third parties.

To provide buyer protection and escrow services, Yushaa may review:

• Transaction records

• Order details

• Delivery information

• Communication relating to disputes

• Supporting evidence submitted by users

This information is used solely for transaction administration, fraud prevention, and dispute resolution.

Yushaa retains information for as long as necessary to:

• Provide services

• Maintain business records

• Resolve disputes

• Comply with legal obligations

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

Yushaa implements reasonable administrative, technical, and organizational measures to protect information from:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

Despite our efforts, no method of transmission or storage can be guaranteed to be completely secure.

Subject to applicable law, users may:

• Access their information

• Correct inaccurate information

• Request deletion of information

• Withdraw consent where applicable

• Object to certain processing activities

• Request information regarding how data is used

Requests may be submitted through Yushaa customer support channels.

Yushaa may use cookies and similar technologies to:

• Improve user experience

• Remember user preferences

• Analyze platform performance

• Measure effectiveness of services

Users may modify browser settings to manage cookies.

Yushaa is not intended for children under the age of 18 without parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable laws.

Where necessary, information may be processed or stored in jurisdictions outside the user's country.

Yushaa takes reasonable steps to ensure appropriate safeguards are in place for such transfers.

Yushaa may update this Privacy Policy from time to time.

Updated versions will be published on the Platform and become effective upon publication.

Continued use of Yushaa constitutes acceptance of any updates.

Yushaa

Email: info@yushaa.com hello@yushaa.com

Website: www.yushaa.com

Address: No 31 blantyre treet, wuse 2 Abuja

For privacy-related questions or requests, please contact the Yushaa Compliance Team.

By using Yushaa, you acknowledge that you have read and understood this Privacy Policy.