Support
Need help with your account, orders, vendor tools, payments, or the Yushaa app? Contact our team here.
This page is the official public support page for Yushaa. If you need help with a buyer account, vendor account, storefront issue, order, escrow, payment, or technical issue, contact us using the channels below.
To help us respond faster, include the email linked to your account, the affected order or product reference when relevant, and a short description of what happened.
Send us a message any time. Email is best for account issues, payment questions, and detailed reports with screenshots.
yushaacom@gmail.comCall us for urgent follow-up or when you need help clarifying an active issue.
+2347072146563If you need our listed business location for compliance or support documentation, use the address below.
Blantyre street, off Adetokumbo Ademola Crescent Wuse 2
- Account access, sign-in, verification, or profile problems
- Orders, escrow, payment confirmations, refunds, and disputes
- Vendor dashboard, products, storefront visibility, and business setup
- Technical issues in the website or mobile app, including bugs and unexpected behavior
We aim to review support requests as quickly as possible and prioritize active payment or account-blocking issues first.
- Urgent account or payment cases should include the affected email address and any transaction or order reference.
- For app or website bugs, include your device type, operating system, and screenshots if available.
- If your issue concerns privacy or account deletion, use the dedicated request page linked below.
Including the right details in your first message helps us resolve issues faster.
- Use the same email address linked to your Yushaa account
- Share the product, order, escrow, or payment reference involved
- Explain what happened, what you expected, and any error message you saw